Privacy Policy

At 3D Creation (accessible from 3dcreation.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by 3D Creation and how we use it.

1. Information We Collect

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account or request a quote, we may ask for your contact information, including items such as:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, shipping address, email address, and telephone numbers.

  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

2. STL Files and Intellectual Property

We understand the sensitivity of custom 3D designs.

  • File Usage: Any STL, OBJ, or other 3D design files uploaded to our site are used solely for the purpose of generating quotes and fulfilling your printing orders.

  • Confidentiality: We do not share, sell, or distribute your proprietary designs to third parties without your explicit consent.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website and service offerings.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Process your transactions and prevent fraudulent activity.

  • Send you emails regarding your orders or periodic updates.

4. Log Files and Cookies

3D Creation follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Like any other website, 3D Creation uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

3D Creation's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers (such as payment processors like Stripe or PayPal) for more detailed information.

6. Data Protection Rights (CCPA/GDPR)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through the contact form on our website.